Overview

Last updated: March 2026

We want you to love your purchase from Verra Luxe Home. If something isn’t right, we’re here to help.

Return Window

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

• Unused
• In their original condition
• In original packaging

Non‑Returnable Items

The following items cannot be returned:

• Digital products (downloadable décor guides and e‑books)
• Gift cards
• Perishable items
• Personal care items
• Hazardous materials or flammable liquids/gases

How to Start a Return

1. Email us at support@verraluxehome.com with your order number.
2. Our team will review your request and provide return authorization.
3. Ship your item to the address provided below.
4. Once received and inspected, we’ll notify you of approval and process your refund.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days after inspection.

If you haven’t received your refund after this timeframe, please:

• Check your bank account
• Contact your credit card provider
• Contact your bank If you still need help, email us at support@verraluxehome.com.

Sale Items

Sale items are final sale and cannot be refunded.

Exchanges

We replace items only if they arrive defective or damaged. To request an exchange, email support@verraluxehome.com.

Ship exchanges and returns to: Sellvia Fulfillment Center 2522 Chambers Rd Suite 100 Tustin, CA 92780

Return Shipping Costs

Customers are responsible for return shipping costs. Shipping fees are non‑refundable.

For high‑value items, we recommend using a trackable shipping service.